Telecom Customer Care Representative

4 weeks ago


Las Cruces, New Mexico, United States MCI Careers Full time
Job Title: Telecom Customer Care Representative

Job Summary: We are seeking a highly motivated and customer-focused Telecom Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide sales support and upsell/cross-sell opportunities to customers
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed sales and customer satisfaction targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service or sales experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About MCI Careers: MCI Careers is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and driving business growth for our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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