Telecom Customer Care Representative
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Telecom Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide sales support and upsell/cross-sell opportunities to customers
- Work closely with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed sales and customer satisfaction targets
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service or sales experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
What We Offer:
- Competitive salary and commission structure
- Opportunities for career growth and advancement
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About MCI Careers: MCI Careers is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and driving business growth for our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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