Service Support Specialist

1 week ago


Rices Landing, Pennsylvania, United States Giant Eagle Full time

Job Overview

Service Desk Team Members play a crucial role in delivering exceptional service to every guest. They are instrumental in fostering customer loyalty through their exemplary conduct. This position aligns with the Company's mission of, "Together, we enhance people's everyday lives and well-being." The primary focus is to ensure the utmost customer satisfaction for both internal and external clients by addressing their inquiries and resolving issues.

Key Responsibilities

  • Prioritize safety in all work-related activities for our Team Members, guests, and products.
  • Effectively address customer inquiries and concerns by communicating clearly with both customers and the management team.
  • Assist customers with various services, including applying for loyalty cards, utilizing dry cleaning services, purchasing money orders, completing money transfer transactions, and managing lottery transactions.
  • Motivate fellow Team Members and guests by demonstrating a commitment to providing outstanding service.
  • Answer phone calls in a friendly and efficient manner, directing inquiries to the appropriate personnel and taking messages as necessary.
  • Respond to guest inquiries at the Service Desk promptly and courteously.
  • Familiarize yourself with store products to assist customers effectively and make informed suggestions.
  • Maintain a guest-centric approach, ensuring that all other tasks are secondary to assisting guests.
  • Handle products and equipment according to safety and food handling guidelines to maintain a secure shopping environment.
  • Ensure cleanliness in the department and work area.
  • Support other areas of the store as needed.

About Us

At Giant Eagle Inc., we are more than just a provider of food, fuel, and convenience. We are a large family of diverse and talented Team Members. Our people are the core of our organization, which is why we strive to cultivate a supportive environment that offers numerous career advancement opportunities. Our deep-rooted values and commitment to family make us one of the leading workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our warehouses to our retail locations, we work collaboratively to ensure our customers have access to quality products and a positive shopping experience. We are continually looking for exceptional Team Members to join our family.



  • Rices Landing, Pennsylvania, United States Giant Eagle Full time

    Position OverviewAs a pivotal member of our Service Desk team, you will play an essential role in delivering exceptional service to every guest visiting our establishment. Your commitment to customer satisfaction will help foster loyalty and enhance the overall experience of our patrons. This position aligns with our mission to, "Together, we improve...


  • Rices Landing, Pennsylvania, United States Giant Eagle Full time

    Position OverviewService Desk Team Members play a crucial role in delivering exceptional service to every guest. They are essential in fostering customer loyalty through their exemplary conduct. This position aligns with the Company's mission of enhancing people's daily lives and well-being. The focus is on achieving the highest level of customer...


  • Rices Landing, Pennsylvania, United States Giant Eagle Full time

    Job OverviewService Desk Team Members play a crucial role in ensuring that every guest receives exceptional service. They are instrumental in fostering customer loyalty through their exemplary conduct. This position aligns with the Company's Common Purpose of, "Together, we enhance people's everyday lives and well-being." The primary goal is to deliver the...

  • Meat Team Associate

    5 days ago


    Rices Landing, Pennsylvania, United States Giant Eagle Full time

    About the RoleGiant Eagle is seeking a skilled Meat Team Member to join our team. As a Meat Team Member, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by greeting customers and assisting them in locating products.Have...


  • Rices Landing, Pennsylvania, United States Giant Eagle Full time

    About the RoleGiant Eagle is seeking a skilled Meat Team Member to join our team. As a Meat Team Member, you will be responsible for providing exceptional customer service and ensuring a safe and clean shopping environment.Key ResponsibilitiesProvide excellent customer service by greeting customers and assisting them in locating products.Restock shelves and...


  • Rices Landing, United States Giant Eagle Full time

    Job Summary Service Desk Team Members are key players in ensuring each guest in our store receives unparalleled service. We look to them to make sure we are building customer loyalty through their own shining example. This role follows the Company's Common Purpose of, "Together, we improve people's everyday lives and well-being." This will be done by...


  • Yarborough Landing, Arkansas, United States Velocity Enterprises Full time

    About Velocity EnterprisesWe are a dynamic organization dedicated to providing exceptional support services for individuals with diverse needs. Our mission is to foster a culture of inclusivity, respect, and empowerment.Job SummaryWe are seeking a highly motivated and compassionate individual to join our team as an Education and Support Specialist. In this...

  • Meat Team Member

    3 months ago


    Rices Landing, United States Giant Eagle Full time

    Description Experience Required: 0 to 6 months Education Desired: No High School diploma required Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Provide exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for. ...

  • Deli Clerk

    3 months ago


    Rices Landing, United States Giant Eagle Full time

    Job SummaryOur Sales Clerks are responsible for help ensuring our guests’ needs are met. Our Sales Clerks are assigned to a primary area, but, in addition to your primary area, you will also be fully trained and able to assist customers in other all areas of the store including, but not limited to, the prepared foods and meat departments. To thrive in this...

  • Deli Clerk

    3 months ago


    Rices Landing, United States Giant Eagle Full time

    Job SummaryOur Sales Clerks are responsible for help ensuring our guests’ needs are met. Our Sales Clerks are assigned to a primary area, but, in addition to your primary area, you will also be fully trained and able to assist customers in other all areas of the store including, but not limited to, the prepared foods and meat departments. To thrive in this...


  • Fulcher Landing, United States Obsidian Solutions Group LLC Full time

    Job OverviewLocation: Camp Lejeune, NCCitizenship Requirement: Must be a U.S CitizenSecurity Clearance: SecretContract Status: This position is contingent on Contract AwardAre you passionate about contributing to national security and working alongside dedicated professionals? Obsidian Solutions Group (OSG) invites you to explore a vital role within our Full...


  • Fulcher Landing, United States Obsidian Solutions Group LLC Full time

    Job OverviewLocation: Camp Lejeune, NCCitizenship Requirement: Must be a U.S CitizenSecurity Clearance: SecretContract Status: This position is contingent on Contract AwardAre you eager to contribute to a mission of national significance while collaborating with dedicated professionals? Obsidian Solutions Group (OSG) invites you to explore the role of...


  • Glenwood Landing, New York, United States Sapphire Solutions Full time

    We are seeking a highly skilled Project Coordinator and Team Support Specialist to join our Climate Protection division at Sapphire Solutions. This is a full-time position that requires a strong passion for climate protection and excellent organizational skills.Key Responsibilities:Support the implementation of climate protection measures and...


  • Bolton Landing, New York, United States The Sagamore Resort Full time

    Job OverviewPosition Summary:The Event Service Specialist is responsible for delivering exceptional food and beverage service to guests during various events and functions. This role is crucial in ensuring a memorable dining experience by providing prompt and courteous service, adhering to specific event requirements, and maintaining a tidy and organized...


  • Mays Landing, New Jersey, United States PepsiCo North America Beverages Full time

    Position Overview:As a Service Equipment Specialist (Entry Level), you will be part of a dynamic team focused on the installation, maintenance, and repair of various beverage dispensing and cooling systems. This role offers a comprehensive training program to enhance your skills and knowledge in the field.Key Responsibilities:Conduct repairs and preventative...

  • IT Specialist

    1 day ago


    Greens Landing, United States BlueWave Solutions Full time

    **Technical Support Specialist (m/f/d) in Laboratory IT**BlueWave Solutions, a leading provider of IT services, is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our laboratory IT department, you will be responsible for providing technical support and further developing our laboratory applications.**Key...


  • Mays Landing, New Jersey, United States Spectrum Ventures Full time

    We are seeking a highly skilled IT Specialist Administrator to join our team at Spectrum Ventures. As a key member of our organization, you will be responsible for providing technical support and administration for our IT systems.Key Responsibilities:Provide technical support and maintenance for our IT systems, including troubleshooting and resolving...


  • Plummers Landing, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized healthcare services. Our mission is to empower individuals with intellectual and developmental disabilities to live fulfilling lives.Job SummaryWe are seeking a compassionate and dedicated Caregiver to join our team. As a Caregiver, you will play a vital role in supporting...


  • Fulcher Landing, United States Obsidian Solutions Group LLC Full time

    Job OverviewLocation: Camp Lejeune, NCCitizenship Requirement: Must be a U.S CitizenSecurity Clearance: SecretContract Status: This position is contingent on Contract AwardAre you passionate about contributing to national security efforts? Obsidian Solutions Group (OSG) is seeking dedicated individuals to join our team as Operations Staff Members within the...


  • Fulcher Landing, United States Obsidian Solutions Group LLC Full time

    Job DescriptionJob DescriptionDescription:Primary Location: Camp Lejeune, NCMust be a U.S CitizenSecurity Clearance: SecretThis position is contingent on Contract AwardAre you interested in working with some of the world’s most motivated young learners, on a mission of national importance? Come join Obsidian Solutions Group (OSG). The Full Mission Profile...


  • Landing, New Jersey, United States Prudent Publishing Company Full time

    Position OverviewPrudent Publishing Company, Inc., a prominent name in the greeting card publishing industry, is on the lookout for a Technical Support Trainee (Paid) to become a vital part of our IT Department.Role Summary:The Technical Support Trainee will work closely with the Help Desk Team, providing essential technology assistance under the guidance of...


  • Fulcher Landing, United States Obsidian Solutions Group LLC Full time

    Job OverviewLocation: Camp Lejeune, NCCitizenship Requirement: Must be a U.S CitizenSecurity Clearance: SecretContract Status: This position is contingent on Contract AwardAre you passionate about supporting the training of dedicated military personnel? Obsidian Solutions Group (OSG) is seeking an Operations Support Specialist to contribute to the Full...

  • Warehouse Specialist

    1 month ago


    Fulcher Landing, United States Kalman & Company, Inc. Full time

    Job DescriptionJob DescriptionKalman & Company, Inc. is seeking a MARFORSOC Warehouse Specialist for an opportunity in support of Marine Corps Logistics Command at Camp LeJeune, NC. This position falls under the Department of Labor’s Service Contract Act (SCA).The Warehouse Specialist will perform all warehousing activities, to include, issuing receiving,...


  • Crows Landing, California, United States AAA Facility Services Full time

    Job OverviewPosition Title: Night Operations Facilities Maintenance SpecialistLocation: Various commercial sitesDepartment: Service OperationsEmployment Status: Full-TimeExperience Required: Minimum of 2 years in a related fieldCompensation: $35.00 per hour, based on experienceWork Schedule: 6:00 PM to 2:30 AMBenefits Offered: Company vehicle, gas card, and...


  • Landing, United States Prudent Publishing Company Full time

    Job DescriptionJob DescriptionPrudent Publishing Company, Inc., Established in 1929 and a leading publisher of premium quality greeting cards known as The Gallery Collection is seeking a Help Desk Support Intern (Paid) - $19.00 Per Hour - to join our IT Team in Landing, NJ.Overview of Responsibilities:The Help Desk Support Intern is a student employee that...