Special Order Coordinator

2 weeks ago


Jacksonville, Florida, United States HD Supply Full time
Job Summary

As a key member of the HD Supply team, the Special Order Coordinator will play a critical role in ensuring seamless execution of special orders. This position requires strong communication and problem-solving skills, with a focus on delivering exceptional customer service.

Main Responsibilities
  • Collaborate with customers to determine product needs and negotiate prices with vendors.
  • Research and source special order products, ensuring accurate pricing and margin determination.
  • Process returns and resolve account discrepancies, working closely with vendors and internal teams.
  • Provide timely updates to customers on order status and resolve any issues that may arise.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements
  • High school diploma or equivalent required; specialized skills training or certification may be necessary.
  • 2-5 years of experience in a related field, with a strong focus on customer service and problem-solving.

Work Environment
  • Work in a comfortable indoor setting, with minimal travel required.
  • Collaborate with a dynamic team to achieve business objectives.

HD Supply's Commitment to Diversity, Equity, and Inclusion

HD Supply is an equal opportunity employer, committed to creating a culture that promotes equity, respect, and advocacy for all associates. We value diversity and strive to create an inclusive work environment that supports the growth and development of our team members.

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