Software Quality Assurance Specialist

1 week ago


Los Angeles, California, United States ShiftCode Analytics Full time

Interview Process: Video

Visa Requirements: USC and GC

Work Arrangement: Hybrid from day one

Position Overview:

The Software Quality Assurance Engineer II, reporting to the QA Manager within the Information Technology Quality Management team, is responsible for executing test planning, authoring manual test cases, scripting automated tests, conducting test executions, and reviewing testing activities. This role is pivotal in enhancing the quality, functionality, reliability, and usability of software products. The engineer will analyze business requirements to develop comprehensive test plans, test cases, and automated scripts, ensuring adherence to industry best practices and policies.

Key Responsibilities:

1. Review business requirements and project documentation to create precise and effective test artifacts, including test plans, test cases, and automated scripts.
2. Apply appropriate testing methodologies to ensure thorough testing coverage within established timelines.
3. Collaborate with teams to present and discuss testing strategies, artifacts, and metrics.
4. Prepare test data and ensure the test environment is ready prior to execution.
5. Maintain compliance with software quality standards and escalate issues as necessary.
6. Engage proactively with development teams to prevent defects early in the project lifecycle.
7. Participate in test case reviews, risk assessments, and sprint retrospectives.
8. Execute both manual and automated tests to validate expected outcomes.
9. Document and communicate testing results and metrics to support business decisions and continuous improvement efforts.
10. Log defects and quality concerns effectively using test management systems.

Qualifications:

Education:
Bachelor's Degree in Computer Science or Management Information Systems; equivalent experience may be considered.

Preferred Education:
Master's Degree in Computer Science or Management Information Systems.

Experience:
Minimum of 5 years in a Software Quality Assurance role, including functional and non-functional testing. Proven experience in developing test strategies, writing test plans, and executing both manual and automated tests. Familiarity with DevOps practices and collaboration in diverse teams is essential.

Skills:

1. Strong understanding of Software Development Life Cycle, Agile, and Waterfall methodologies.
2. Knowledge of healthcare domains, including member and provider portals, and claims processing.
3. Proficiency in black-box and backend testing, particularly using SQL.
4. Experience with test automation tools and methodologies.

Preferred Skills:
Hands-on experience with healthcare systems and familiarity with EDI transactions. Knowledge of performance, security, and mobile testing, along with programming skills in languages such as Python, Java, or JavaScript.

Certifications:
International Software Testing Qualifications Board (ISTQB) Certification is preferred.



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