Customer Engagement Specialist
1 week ago
Salary:
At Vie Management, we cultivate an atmosphere where the contributions of our team members are valued and put into action. Our workplace is structured and collaborative, yet we encourage individuals to be self-motivated, innovative, and entrepreneurial.
We pride ourselves on fostering a culture rich in diversity and inclusion, leveraging the unique experiences and perspectives of our team to craft exceptional living environments.
Who You Are:- Bold, Adventurous, and Enthusiastic
- Health-conscious and Active
- Socially Engaged and Approachable
- Community-oriented and Charitable
- Distinctive and Diverse
- Credibility and Leadership: A diverse background in hospitality, sales, operations, development, and student housing.
- Energetic and Supportive: An entrepreneurial mindset; proactive and driven.
- Effective Communication: Open and honest in giving and receiving feedback; able to articulate ideas clearly.
- Empathy: Kind and fair in interactions with others.
- Decision-Making: A problem solver who can provoke thought and act decisively.
- High School diploma or equivalent with at least 1 year of experience in sales, retail, hospitality, or a multifamily industry role.
- Proven sales and customer service experience.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Flexible availability.
- Enhance brand visibility and promote the Vie experience.
- Welcome and engage with potential residents following our customer service standards.
- Conduct outreach marketing to local businesses and educational institutions.
- Devise innovative marketing strategies to attract qualified prospects.
- Showcase the advantages and features of our apartment homes through guided tours.
- Handle incoming calls professionally.
- Ensure model apartment homes are consistently maintained to high standards.
- Manage follow-ups and lead tracking.
- Maintain a polished and professional appearance.
- Understand apartment terminology, community policies, and regulations.
- Comply with Fair Housing laws.
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