Patient Services Coordinator

2 weeks ago


Murfreesboro, Tennessee, United States Cumberland Pediatric Dentistry & Orthodontics Full time

Position Overview:

Compensation: $ / hr based on experience and qualifications.

Cumberland Pediatric Dentistry and Orthodontics, part of Spark Dental Management, is seeking a dedicated Patient Services Coordinator (PSC) to join our team.

The PSC is vital to our practice, serving as the initial point of contact for our patients. A successful PSC consistently creates a positive first impression by providing exceptional customer service.

Work Schedule: Monday - Thursday 7:45 AM - 5:00 PM, Friday 7:45 AM - 1:00 PM.

Key Responsibilities:

  • Provide outstanding customer service to all patients.
  • Facilitate patient check-ins and ensure all necessary documentation is collected.
  • Process co-payments and confirm insurance coverage.
  • Address patient billing inquiries and direct them to the appropriate departments.
  • Manage appointment scheduling and confirmations.
  • Answer phone calls and maintain accurate new patient records.
  • Digitally file essential documents into the practice management system.

Qualifications:

  • Experience in insurance verification is required.
  • Previous experience in a dental office is preferred.
  • Bilingual candidates are encouraged to apply.

What We Offer:

At Cumberland, we prioritize the well-being of our employees and their families. Our comprehensive benefits package includes:

  • Medical and Vision Insurance: Eligibility begins the first month after joining.
  • Dental Coverage: Enjoy this benefit with no premium cost.
  • 401(k) Plan with Company Match: We assist you in planning for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the necessary time to relax and rejuvenate.
  • Employee Referral Program: Receive rewards for referring talented individuals to our team.
  • Exclusive Discounts: Access significant savings on various services and products through our employee discount program.
  • Pet Insurance: We recognize the importance of your furry family members.
  • Advanced Technology and Training: We equip you with the tools and resources needed to excel in your role.
  • Life and Disability Insurance Options: Safeguard yourself and your loved ones with our coverage options.

About Us:

Cumberland was established in 2012 by a group of dentists committed to making a positive impact. Our mission is to provide exceptional pediatric dental and orthodontic care in a welcoming environment. We have expanded to multiple locations, employing over 150 team members dedicated to fostering optimal oral health for every child and creating a supportive atmosphere for our staff.



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