Patient Care Technician

2 weeks ago

Murfreesboro, Tennessee, United States Tennessee Oncology Full time

Tennessee Oncology, a prominent leader in community-based cancer treatment, is dedicated to providing exceptional cancer care and access to clinical research for patients in their local communities. Our mission has remained steadfast since our inception, focusing on delivering high-quality care and innovative treatment options.

Why Consider Joining Us? We seek passionate and skilled individuals who are eager to contribute to the vital work of supporting oncologists and enhancing the patient experience.

Position Overview:

This role is a non-exempt position responsible for delivering safe and effective patient care throughout their treatment journey under the supervision of a physician or advanced practice provider.

Key Responsibilities:

  • Accurately measures and records patient height, weight, and vital signs while assessing for pain and distress.
  • Facilitates the patient intake process by escorting individuals to examination rooms.
  • Reviews and updates medication lists and pharmacy preferences in the Electronic Medical Record (EMR) during each visit.
  • Documents patient allergies and health histories in the EMR at every encounter.
  • Completes necessary screening questionnaires and records findings in the EMR.
  • Prepares examination and treatment areas to ensure efficient workflow.
  • Communicates prescription needs and refills to the supervising nurse for EMR entry.
  • Assists providers during procedures and examinations, serving as a chaperone when necessary.
  • Supports treatment room operations by monitoring vital signs and ensuring patient comfort.
  • Collects non-invasive laboratory specimens as required.
  • Coordinates appointment scheduling and referrals with front office staff under the direction of a provider.
  • Assists patients in completing necessary forms according to company policies, ensuring review by a nurse.
  • Maintains stocked supplies in examination and infusion rooms to meet daily operational needs.
  • Informs supervisors of any clinic needs or concerns regarding the work environment.
  • Participates in committees and attends mandatory training sessions and meetings.
  • Completes required training and competency validations in a timely manner.
  • Adheres to all company policies, procedures, and standards.
  • Performs additional duties as assigned by management.
Required Knowledge, Skills & Abilities:
  • Ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with organizational policies and procedures.
  • Understanding of OSHA regulations for safe handling of biological materials.
  • Proficiency in computer applications.
  • Strong verbal and written communication skills.
  • Ability to gather and report information effectively.
  • Excellent customer service skills, including phone etiquette and patient interaction.
  • Ability to collaborate effectively with staff and external agencies.
  • Exhibits a positive, respectful, and empathetic demeanor at all times.
Education and Experience:
  • High School Diploma or equivalent.
  • Completion of a Certified Nursing Assistant program or the first semester of a nursing program (RN or LPN).
  • Preferred: 6 months of experience in a healthcare setting.
  • Current Basic Life Support (BLS) certification required within three months of hire.
Additional Requirements:

Willingness to travel to various locations as needed.

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