Patient Appointment Coordinator

2 weeks ago


Murfreesboro, Tennessee, United States Southern Oral & Facial Surgery Full time

Overview

Join our distinguished oral surgery team dedicated to providing outstanding patient care and superior service to our referring professionals. We are seeking a motivated, compassionate, and collaborative individual to support our practice's growth and enhance our community's oral surgery services.

Role Summary

The Patient Appointment Coordinator plays a vital role in ensuring exceptional patient experiences, leading to optimal clinical outcomes and fulfilling patient needs.

Key Responsibilities

  • Welcome patients and visitors warmly upon arrival.
  • Manage incoming calls with a friendly and professional demeanor.
  • Efficiently schedule appointments to maximize patient satisfaction and provider availability.
  • Prepare daily schedules for each provider.
  • Organize patient charts for streamlined operations.
  • Facilitate patient flow to minimize wait times.
  • Assist patients as needed to enhance their experience.
  • Maintain a tidy and organized reception area.
  • Foster professional relationships with referring offices.
  • Ensure confidentiality of all patient information in compliance with regulations.
  • Perform additional duties as required.

Qualifications

  • High school diploma or equivalent is mandatory.
  • A minimum of one year of experience in customer service is required.

Skills and Competencies

  • Familiarity with dental terminology is advantageous.
  • Possess a friendly, approachable, and professional demeanor.
  • Basic office skills, including typing and filing.
  • Strong organizational abilities.
  • Attention to detail is essential.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Provided Uniforms/Scrubs
  • Competitive compensation with bonus potential and annual reviews
  • 401(k) Plan with Company Match
  • Health Savings Account (HSA) options
  • Life Insurance options for employees and dependents
  • Paid Vacation and Holidays
  • Employer-sponsored Short and Long Term Disability Plans


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