Senior Client Relationship Manager
4 days ago
We are seeking a highly motivated Digital Partnership Specialist to join our team at Avex Designs. This individual will be responsible for managing a portfolio of client accounts, ensuring client satisfaction, and driving revenue growth.
The ideal candidate will have 4+ years of experience in account management, familiarity with Shopify and Shopify Partners, and a passion for e-commerce, technology, and design. They will travel for events and client meetings, work autonomously without being micromanaged, and have high standards for themselves and their team.
As a Digital Partnership Specialist, you will collaborate with internal teams to develop strategic account plans, identify opportunities for growth, and drive revenue. You will cultivate strong relationships with clients, understand their needs, objectives, and challenges, and ensure client satisfaction.
Key Responsibilities:
- Cultivate and maintain strong relationships with clients
- Serve as the voice of the client within the organization
- Develop and maintain weekly and monthly schedules of required meetings
- Gather and analyze client feedback
- Identify opportunities for upselling and cross-selling
- Manage contract renewals and track key performance metrics
Requirements:
- 4+ years of experience in account management
- Familiarity with Shopify and Shopify Partners
- Passion for e-commerce, technology, and design
- High standards for yourself and your team
Salary: $80,000 - $110,000 per year, depending on experience
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