Client Relations Specialist

1 week ago


Lafayette, Louisiana, United States Brad Saloom - State Farm Agent Full time
Position Overview

Brad Saloom - State Farm Agent is in search of a dedicated professional to become part of our dynamic team as an Account Representative. We are looking for an enthusiastic individual eager to contribute to our growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced setting, this role offers a fulfilling career path with significant income and advancement opportunities.

Key Responsibilities
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
  • Generate leads, organize appointments, assess customer needs, and promote suitable products and services.
As a valued team member, you will enjoy:
  • A competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Meaningful experience in the insurance field
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Preferred experience in sales (including outside sales, inside sales, retail, or telemarketing)
  • Demonstrated success in achieving sales targets
  • Interest in marketing products tailored to customer needs
  • Strong communication skills, both written and verbal
  • A passion for the role insurance and financial products play in helping individuals manage risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented mindset
  • Self-motivated with a competitive spirit
  • Proactive problem-solving abilities
  • Commitment to exceptional customer service
  • Willingness to learn and adapt
  • Ability to manage multiple tasks effectively
  • Capability to connect with clients on a personal level
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license


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