Bilingual Client Relations Coordinator

1 week ago


Lafayette, Louisiana, United States VieMed Full time
Job Title: Bilingual Patient Relations Specialist

This role focuses on delivering outstanding client support and assistance for our Referral line. The successful candidate will possess a comprehensive understanding of our services and products, coupled with superior communication abilities.

Key Responsibilities:
  • Respond to incoming inquiries related to the Referral line
  • Proficient in patient management systems and billing software
  • Provide callers with detailed information regarding company services
  • Gather data for referral sources
  • Guide referral sources to the correct sales representatives
Required Qualifications:
  • Bachelor's degree is preferred
  • Experience with CRM software and Microsoft Office Suite
  • Strong organizational skills and ability to manage multiple tasks
  • Effective communication and active listening skills
Desired Knowledge, Skills, and Abilities:
  • Outstanding customer service capabilities
  • Ability to manage time effectively and meet deadlines
  • Strong interpersonal and problem-solving skills
  • Knowledge of confidentiality practices regarding patient information

This position requires availability during standard business hours, Monday through Friday. Please be aware that responsibilities may change over time.



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