Fundraising Operations Coordinator

2 weeks ago

Torrington, Connecticut, United States ECAD, Educated Canines Assisting with Disabilities Full time

GENERAL OVERVIEW: The Development Associate I at ECAD is a committed and socially aware professional, enthusiastic about supporting the development team in crafting and executing strategies aimed at ensuring the sustainability and growth of the organization. This role is suited for an energetic, friendly, and exceptionally organized individual who thrives in a dynamic and demanding work environment. The Development Associate I serves as the operational and logistical backbone of the Development Department, aiding in the maintenance of the donor database (Salesforce), executing donor stewardship initiatives, and more.

KEY RESPONSIBILITIES: Including but not limited to;

● Enhance and support fundraising initiatives

● Coordinate and implement high-volume donor outreach campaigns via telephone

● Oversee and ensure the accuracy and integrity of the donor database, including contact details, relationships, correspondence, and interactions

● Generate reports for donors, mailing lists for appeals, events, and communications

● Conduct wealth screenings and compile prospect lists

● Organize and manage both online and in-person events

● Prepare and manage in-house mailings, coordinating volunteers as necessary

● Develop marketing materials, presentations, and grant proposals as required

● Assist in crafting appeals, including writing letters of appeal, thank-you notes, donation pages, and emails

● Track communications and outstanding pledges

● Build, maintain, and execute donor stewardship campaigns as needed

● Support website maintenance and content creation

● Assist the director with call screening, returning calls, filing, email management, and other assigned tasks.

QUALIFICATIONS:

● Preferred bachelor's degree in communications, marketing, fundraising, nonprofit management, or business, along with 2+ years of experience in a nonprofit setting

● Proven experience in database management (Salesforce) with a willingness to learn new systems

● Strong written and verbal communication skills, with a particular emphasis on oral communication due to the high volume of call activity

● Ability to work independently as well as collaboratively within a team

● Demonstrated problem-solving skills

● History of completing projects with exceptional accuracy

● Excellent organizational skills, capable of multitasking while being detail-oriented and meeting deadlines

● Typing proficiency of at least 50 words per minute

● Proficient in Microsoft Office Suite (Word, Publisher, Excel, PowerPoint), with a focus on Excel functions and processes.

EDUCATION AND EXPERIENCE: Bachelor's degree in communications, marketing, fundraising, nonprofit management, or business preferred, along with 2+ years of experience in a nonprofit environment.

LANGUAGE SKILLS: Ability to effectively present information to management in a structured format and respond in writing to various situations, preparing reports as required.

PHYSICAL REQUIREMENTS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to sit, frequently use hands to handle objects, and is required to talk and hear. The employee may occasionally stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required include distance vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The noise level in the work environment can be loud.

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