Bilingual Patient Advocate

2 days ago


Birmingham, Alabama, United States Guideway Care Full time
Job Summary

Guideway Care is seeking a highly skilled Bilingual Patient Navigation professional to join our team. As a Care Guide, you will play a vital role in supporting patients and their caregivers to overcome practical, social, physical, emotional, and spiritual barriers to care.

Key Responsibilities:

  • Develop strong relationships with patients through face-to-face interactions and phone calls to ensure seamless support.
  • Collaborate closely with the clinical team to leverage resources and make a significant impact on patient experiences.
  • Proactively research and identify new community resources to assist patients.
  • Participate in a growing professional network defining the standard for care guidance by disease state.
  • Empower patients to communicate their preferences and priorities to their healthcare team and take an active part in decision-making.
  • Contribute to the development, implementation, and evaluation of the Care Guide navigation program as we grow and expand.

About Guideway Care:

We help providers improve patient outcomes, increase patient satisfaction, reduce unnecessary utilization, and meet quality requirements by addressing non-clinical factors that impact overall patient health.

Requirements:

  • Bilingual - Fluent in both Haitian Creole and English.
  • Proficiency with a personal computer.
  • Technical and analytical skill set.
  • Excellent communication, organizational, and interpersonal skills.
  • Experience with Microsoft Excel preferred.
  • Bachelor's degree preferred, but equivalent professional experience will be considered.
  • Immigration and/or Visa sponsorship will not be provided.

Join our team and make a meaningful difference in the lives of patients and caregivers.



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