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Patient Care Coordinator
2 months ago
Position Overview:
The role of a Care Coordinator at Gastro Health is essential in ensuring seamless patient care and efficient communication between patients and healthcare providers.
Key Responsibilities:
- Manage all administrative functions related to the physician/provider.
- Act as the primary contact for coordinating patient medical care.
- Enhance patient satisfaction by streamlining communication between patients and physicians.
- Provide patients with relevant medical literature and preparation instructions.
- Address patient inquiries regarding procedures and care.
- Schedule procedures, diagnostic tests, and follow-up appointments efficiently.
- Ensure all necessary authorizations for tests and procedures are obtained.
- Confirm scheduled procedures with patients in advance.
- Facilitate patient check-out and provide clear next steps.
- Handle medical record requests from various healthcare facilities.
- Respond promptly and professionally to patient calls.
- Process new prescriptions and refills, ensuring necessary authorizations are secured.
- Obtain and communicate lab results to patients in a timely manner.
- Complete tasks within the Electronic Medical Record system.
- Review open orders regularly and act accordingly.
- Send required forms to outpatient facilities as needed.
- Perform additional duties as assigned.
Qualifications:
- High school diploma or GED equivalent is required.
- Certification as a Medical Assistant (AAMA) is preferred.
- A minimum of 2 years of experience as a medical assistant is necessary.
- Knowledge of medical terminology is essential.
- Bilingual candidates (Spanish) are preferred.
Benefits:
Gastro Health offers a comprehensive benefits package, including:
- 401(k) retirement plans with employer contributions.
- Health, dental, and vision insurance.
- Flexible spending accounts and various voluntary insurance options.
- Paid time off and holidays.
- Discounts at local fitness clubs and other services.
Gastro Health is committed to providing outstanding medical care and an exceptional healthcare experience. We value diversity and are proud to be an Equal Opportunity Employer.
