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Mass Torts Legal Assistant

4 weeks ago

Miami, Florida, United States Rubenstein Law, P.A. Full time
Job Summary

The Mass Torts Legal Assistant plays a vital role in supporting attorneys and supervisors in handling cases throughout all phases. This includes maintaining open communication with clients, providers, and inter-office teams, as well as co-counsels in other states. Key responsibilities include daily interaction with clients and stakeholders via phone, email, and remote conferencing, investigating and requesting supporting documents, reviewing and processing correspondence, and assisting clients in completing case questionnaires. The ideal candidate will possess excellent customer service skills, strong multitasking abilities, and the ability to work accurately and efficiently in a fast-paced environment.

Responsibilities and Duties
  • Investigate and request supporting documents to prove clients' claims.
  • Review, upload, and process daily correspondence.
  • Interview and assist clients in completing case questionnaires.
  • Build and maintain relationships with clients to keep them updated on their case.
  • Assist in case resolution, including lien resolution and closing statement preparation.

Qualifications and Skills
  • Bi-lingual: English/Spanish a plus, but not required.
  • One year minimum office experience.
  • Excellent customer service skills.
  • Strong multitasking skills, highly organized, and detail-oriented.
  • Able to work accurately and efficiently in a high-paced environment.

Benefits
  • PTO plus 7-paid holidays.
  • Staff and attorney bonuses.
  • Medical benefits (health, dental, vision, STD & LTD, and other medical coverages).
  • Group and optional life insurance.
  • 401(k) with company matching.