Guest Experience Associate

4 days ago


Cupertino, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard San Jose Cupertino. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our guests.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and efficient check-in and check-out services
  • Offer personalized recommendations and assistance to guests
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for extended periods
Benefits

We offer a competitive hourly rate of $23.95, as well as a range of benefits, including health care, flexible spending accounts, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

At Marriott International, we are committed to providing exceptional guest experiences and creating a positive work environment for our team members. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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