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Guest Experience Associate

2 months ago

Cupertino, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard San Jose Cupertino. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our guests.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and efficient check-in and check-out services
  • Offer personalized recommendations and assistance to guests
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for extended periods
Benefits

We offer a competitive hourly rate of $23.95, as well as a range of benefits, including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.