Flexible Shopping Assistant

2 weeks ago


Nags Head, North Carolina, United States Food Lion Full time

Position Overview:

As a vital member of our team, you will deliver exceptional service to our customers by adhering to the standards set forth by Food Lion. Your role will involve assisting in the management of our To-Go service, ensuring a seamless and enjoyable shopping experience for all customers.

Key Responsibilities:
  • Welcome and engage each customer with a friendly demeanor, ensuring prompt and accurate service to enhance their shopping experience.
  • Demonstrate behaviors that reflect Food Lion's core values and guiding principles.
  • Utilize designated tools and equipment to efficiently manage multiple customer orders.
  • Identify and differentiate various types of produce available in the store.
  • Provide suitable item substitutions as needed.
  • Efficiently scan, bag, and label purchases while adhering to company policies.
  • Verify customer identification for age-restricted items and comply with store policies.
  • Assist customers in collecting their orders promptly.
  • Complete the Accountability Form throughout the order process.
  • Maintain a courteous and helpful attitude towards fellow associates.
  • Wear the designated uniform and maintain a neat appearance in accordance with company dress code.
  • Manage store supplies responsibly to control expenses.
  • Follow all company guidelines and safety protocols.
  • Identify and report any unsafe conditions to prevent accidents.
  • Notify the Quality Assurance team of any maintenance needs in the To-Go area.
  • Complete all required training programs successfully.
  • Perform additional duties as assigned.
  • Meet the physical demands of the position, with or without reasonable accommodations.
Qualifications:
  • High school diploma or equivalent preferred.
  • Strong interpersonal and communication skills.
  • Team-oriented mindset with a willingness to learn.
  • Ability to adapt to various tasks and technical requirements.
  • Must meet age requirements for specific job functions.
Physical Requirements:
  • Proficient in using computers and smart devices necessary for job functions.
  • Capable of performing repetitive motions with hands and arms.
  • Ability to lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
  • Occasionally pull or push weights up to 75 lbs.
  • Handle various substances related to cleaning and food products.
  • Stand for extended periods while frequently walking short distances.
  • Reach and grasp items at various levels.
  • Meet established performance standards for the role.
  • Tolerate working in varying temperatures for short durations.
  • Possess sufficient vision to verify identification.


Food Lion is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or any other characteristic protected by law.



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