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Financial Services Branch Leader

2 months ago

Centreville, Virginia, United States Trustar Bank Full time
Job Overview

Benefits:

  • 401(k) plan
  • 401(k) matching
  • Competitive salary structure
  • Dental coverage
  • Health insurance options
  • Paid time off policy
  • Vision coverage
  • Wellness resources available

Trustar Bank is a community-focused financial institution designed to cater to the banking requirements of businesses and individuals in the greater metropolitan Washington DC area. The founders of the Bank are seasoned bankers, investors, and business professionals with deep ties to the local market. The ongoing consolidation in the banking sector has opened up opportunities for a community-oriented commercial bank.


At Trustar, our mission is to be your partner in achieving financial success, providing a reliable investment for our shareholders, and supporting our local community.


Key success factors for any financial institution include a viable market, adequate capital, engaged leadership, and strong management. Service excellence distinguishes one bank from another. As a community bank, Trustar Bank aims to offer a personalized alternative to larger, super-regional financial institutions that increasingly dominate our primary market. Our mission statement highlights personal service, responsiveness, and a commitment to tailoring products and services to meet our customers' needs.


Our distinctive approach to financial services and our proactive attitude set us apart from the competition. At Trustar, we prioritize delivering customized banking solutions and exceptional service that genuinely address individual needs.


Trustar Bank is currently on the lookout for a qualified Branch Manager for our Tysons location. The Branch Manager will lead the branch team, ensuring high-quality customer service and overseeing branch sales, service, and operations while adhering to all established bank policies and procedures.


Key Responsibilities
  • Represent the Bank to customers in a courteous and professional manner, providing prompt, efficient, and accurate service.
  • Conduct outside sales calls and meetings to cultivate new business clients and enhance deposits and loans.
  • Establish and promote the Trustar Bank brand in the market while leveraging centers of influence.
  • Participate in networking events to generate business leads.
  • Collaborate with the bank's lending officers to analyze customer deposit relationships and conduct joint calls.
  • Oversee the overall management of the branch, focusing on sales, service, operations, and staffing.
  • Drive cross-selling of bank products and services to deepen existing client relationships.
  • Coach and mentor branch team members to enhance their sales and service skills, including conducting performance reviews.
  • Assist with various administrative tasks to ensure the branch complies with all bank policies and procedures, including account openings, teller operations, security protocols, BSA compliance, and other regulatory requirements.
  • Support other duties as assigned.
Qualifications

Bachelor's degree preferred.

A minimum of five to seven years of banking experience, including customer service, teller training, and new accounts training; prior supervisory experience is preferred.

Must maintain a professional image.

Ability to remain composed and manage multiple tasks in a fast-paced environment.

Skills and Knowledge

Strong interpersonal and verbal communication skills to represent the Bank positively in client interactions. Proficient in Microsoft Office applications. Ability to work effectively as part of a team. Clear communication skills over the phone and in person.

Working Conditions

Regular daily interaction with customers and the public while performing routine tasks. Close daily collaboration with peers, management, and other bank employees. Work schedules may include evenings and weekends.

Professional environment. We are an equal opportunity employer.


Trustar Bank has experienced rapid growth since its inception in 2019. With a talented team and a dynamic work environment, this position offers an exciting opportunity to contribute to the development of the Bethesda Team. We provide an excellent benefits package, including a NO Deductible health care plan, a robust 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position. We are an equal opportunity employer.