Part-Time Universal Banker

1 week ago


Centreville, Virginia, United States Citigroup Inc Full time
Job Summary

The Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service and sales support to clients, including opening accounts, credit cards, and other financial products.
  • Act as a subject matter expert for the branch, providing guidance and support to colleagues as needed.
  • Continuously learn and stay up-to-date on new and existing products, services, and technologies to effectively meet client needs.
  • Proactively identify and address client sales and service needs, converting service requests into sales or referrals when possible.
  • Work collaboratively with colleagues to achieve business objectives and provide a positive customer experience.
Requirements
  • 1-3 years of relevant experience in customer service, sales, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Basic computer and digital tools skills, with the ability to learn and adapt to new technologies.
Education

High School diploma or equivalent required.



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