Digital Account Opening Specialist

9 hours ago


San Francisco, California, United States Prelim Full time
About the Role

Prelim is seeking a highly skilled Digital Account Opening Specialist to join our team. As a key member of our implementation team, you will be responsible for deploying and supporting our digital account opening platform for banks across the world.

Key Responsibilities:

  • Own the onboarding of customers and ensure their success using Prelim
  • Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases
  • Tackle technical limitations or opportunities in Prelim that need solving via code or partner with our product engineering teams to tackle the problem
  • Be the voice of our customers and represent their needs to the rest of the organization
  • Present the results of our work to a wide-ranging audience from engineers to C-suite executives
  • Demo Prelim and answer questions about how to make the best use of the product
  • Create technical content to demonstrate best practices
  • Suss out the blockers for a customer in adopting Prelim and overcome them through content, education, product improvements, and training
  • Serve as the primary, ongoing technical point of contact for our users
  • Help interview and grow the implementation engineering team

Requirements:

  • Strong experience with REST & SOAP integrations
  • Experience with back-end technologies such as Node.js, Python, or Ruby
  • Experience with databases such as PostgreSQL
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities

Compensation: $100,000 - $120,000 a year

About Prelim:

Prelim is a cutting-edge software provider that specializes in customer onboarding for banks. Our platform is designed to streamline the account opening process for both consumers and businesses, increasing speed-to-market and improving the customer experience.

We pride ourselves on being a forward-thinking and innovative company, always on the lookout for new ways to improve our offerings and stay ahead of the curve in the banking industry. Our small team is made up of passionate and dedicated individuals who are committed to delivering exceptional results for our clients.

As a member of the Prelim team, you will have the opportunity to work with cutting-edge technology and be at the forefront of the digital account opening industry. You will have the chance to work with a diverse range of clients, including some of the biggest names in the banking industry, and have an outsized impact.

We offer a fast-paced and dynamic work environment, with ample opportunities for growth and advancement. If you're excited to be part of a team that is shaping the future of the banking industry, then we encourage you to apply to join us at Prelim.



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