Patient Care Coordinator

2 weeks ago


Poway, California, United States Gentle Dentistry of Poway Full time
Job Overview

Position: Treatment Coordinator

Location: Gentle Dentistry of Poway
Employment Type: Full-Time (M-F)
Practice Type: Private Practice (PPO/HMO)

Compensation: $22-$27 DOE

About Our Practice: Gentle Dentistry of Poway is a reputable, patient-centered dental office committed to delivering exceptional care in a friendly and inviting atmosphere. Our focus is on patient satisfaction and the professionalism of our dedicated team. We are seeking a skilled and empathetic Treatment Coordinator to enhance our growing practice.

Role Summary: As a Treatment Coordinator, you will be instrumental in ensuring that our patients receive optimal care. Your responsibilities will include guiding patients through their treatment plans, discussing financial options, and ensuring they have a clear understanding of the procedures recommended by our dental professionals. Building trust and communicating effectively with patients will be essential to your success in this position.

Key Responsibilities:

  • Act as the primary liaison for patients regarding their treatment plans.
  • Inform patients about their treatment options, procedures, and the significance of following through with recommendations.
  • Organize and schedule treatment appointments efficiently and with a patient-friendly approach.
  • Discuss financial arrangements, including insurance benefits, payment plans, and treatment costs.
  • Collaborate with dental staff to maintain accurate and up-to-date patient records.
  • Assist in monitoring and following up on treatment acceptance and patient satisfaction.
  • Work alongside front office and clinical teams to improve the overall patient experience.

Qualifications:

  • At least 3 years of experience as a Treatment Coordinator or in a comparable role within a dental environment.
  • In-depth knowledge of PPO and HMO insurance plans.
  • Excellent communication and interpersonal skills.
  • Familiarity with Dentrix & RevenueWell software.
  • Ability to work both independently and collaboratively in a fast-paced setting.
  • A patient-focused approach with a commitment to delivering outstanding service.

Benefits:

  • Competitive salary with a bonus structure.
  • 40 hours or five days of paid sick leave (PSL).
  • Paid time off and holidays.
  • 401K with company matching.
  • Health insurance with 75% of the premium covered by the practice.
  • Employee discounts on dental services.

Application Process: If you are an experienced Treatment Coordinator with a passion for patient care and are looking for a fulfilling opportunity within a supportive team, we encourage you to consider this position.

We look forward to your interest.



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