Assistant Branch Manager

1 day ago


Reno, Nevada, United States Greater Nevada Credit Union Full time
About the Role

We are seeking a highly skilled and motivated Assistant Branch Manager to join our team at Greater Nevada Credit Union. As a key member of our branch operations team, you will play a critical role in supporting the branch manager in all aspects of branch operations and sales.

Key Responsibilities
  • Lead by example, inspiring team members to achieve excellence in their roles.
  • Foster a positive and motivating work environment conducive to productivity and growth.
  • Provide guidance, mentorship, and support to branch staff to enhance their professional development.
  • Ensure adherence to operational policies, procedures, and compliance standards.
  • Monitor branch performance metrics and implement corrective actions as necessary to optimize efficiency.
  • Collaborate with the branch manager to develop and execute strategies for continuous improvement.
  • Cultivate a member-centric culture within the branch, emphasizing the importance of delivering exceptional service.
  • Actively engage with members to understand their needs, address concerns, and provide personalized solutions.
  • Develop and execute strategies to drive business growth, including customer acquisition and retention efforts.
  • Serve as the primary point of contact for resolving complex member issues and complaints.
Requirements
  • 1 year of experience in a people leadership capacity or team lead role preferred.
  • 2-4 years of experience in banking or financial service industry.
What We Offer
  • $48,000-$67,000 per year.
  • Compensation is dependent on experience.
  • Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents.
  • Health Savings Account contributions.
  • Supplemental insurance and life insurance plans.
  • Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment.
  • Paid time to volunteer and make a contribution to the community.
  • Employee product and service discounts.
About Greater Nevada Credit Union

We are a leading financial institution in Nevada, dedicated to helping our members achieve their financial goals. We offer a comprehensive range of financial products and services, and are committed to providing exceptional service to our members.


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