Senior Regulatory Compliance Investigator

2 weeks ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Job Overview:

The role involves conducting thorough investigations into complaints related to potential breaches of the Nurse Practice Act. This includes examining intricate or sensitive claims of legal or regulatory infractions; gathering evidence through interviews; scrutinizing and interpreting records and documentation; identifying and addressing discrepancies; and selecting relevant information to substantiate investigations. The investigator will assess whether a violation has transpired and propose appropriate actions; gather investigative evidence and compile comprehensive investigative reports.

The position also entails preparing cases for administrative review, drafting consent agreements for administrative proceedings, and presenting cases at Board Meetings while serving as an official witness during administrative hearings.

Key Responsibilities:


• Conducts investigations into complaints alleging violations of the Nurse Practice Act, applying expertise throughout the investigatory process to identify violations and assess risks to public safety. Engages in detailed inquiries into complex or sensitive allegations of legal or regulatory infractions; interviews and collects evidence; and analyzes records and files.


• Extracts and evaluates information from legal statutes, documentation, evaluations, and healthcare-related records; interviews individuals to gather information pertinent to investigations, and composes detailed investigatory reports that include findings, citations of suspected violations of the Nurse Practice Act, and recommendations for Board action. Interprets Federal, State, and agency laws, rules, regulations, and policies regarding nursing practice and complex investigations.


• Prepares cases for administrative review, drafts consent agreements for administrative proceedings, and presents cases at Board Meetings while testifying in administrative hearings as an official witness. Collaborates with relevant staff to refer criminal matters to appropriate law enforcement agencies.


• Issues subpoenas to obtain or review essential information (such as police reports, medical records, and personnel files) and ensures that information is submitted to the Board office. Prepares Interim Orders encouraging licensees to voluntarily participate based on prior Board actions, subsequently presenting findings to the Board for final determination. Collects, organizes, and preserves detailed evidence. Reviews records for discrepancies; identifies and selects pertinent information to support investigations; assesses whether violations have occurred and recommends actions; and gathers investigative evidence to compile comprehensive reports. Inputs relevant case information and documentation into the database to monitor open cases, ensuring accurate status and timely resolution of complaints.


• Performs additional duties as assigned related to the position.

Required Knowledge, Skills & Abilities:

Knowledge:


• In-depth knowledge of nursing practice, terminology, and the Nurse Practice Act.


• Proficient in methods, techniques, and principles for drafting investigative reports.


• Familiarity with investigative methods and techniques.

Skills:


• Exceptional written and verbal communication skills, with the ability to objectively gather and analyze information relevant to the Nurse Practice Act.


• Strong interpersonal skills for effective interaction with respondents, complainants, employers, and other state nursing boards.


• Proficient in extracting and utilizing information from legal documents, evaluations, and related records.


• Basic computer skills, including proficiency in Word and Google documents.


• Competence in interviewing and gathering information during investigations.


• Strong organizational skills, with the ability to prioritize tasks and follow through effectively.

Ability:


• Ability to collaborate effectively with others; prioritize, plan, analyze, coordinate, and manage a caseload efficiently.


• Maintain objectivity and produce timely, accurate reports and documentation.


• Capable of presenting cases in Board meetings or hearings.

Preferred Qualifications:


• Experience in investigations, substance abuse, social work, or legal testimony is preferred.

Pre-Employment Requirements:


• Individuals who drive for state business must undergo driver's license record checks, maintain acceptable driving records, and complete any required driver training.


• Must possess and retain a current, valid state-issued driver's license appropriate to the assignment.

If driving or vehicle use is essential for the job, the following requirements apply:

Benefits:

The State of Arizona provides a comprehensive benefits package, including:


• Optional employee benefits such as short-term disability insurance, deferred compensation plans, and supplemental life insurance.


• Life insurance and long-term disability insurance.


• Paid vacation and 10 holidays per year.


• Health and dental insurance.


• Retirement plan.


• Sick leave.

For a complete list of benefits offered by The State of Arizona, please visit our official website.

Retirement:


• Positions in this classification participate in the Arizona State Retirement System (ASRS).


• Enrollment eligibility will become effective after 27 weeks of employment.

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