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Customer Service Representative

2 months ago

Marina del Rey, California, United States Kreation Organic Juicery Full time
{"title": "Customer Service Representative", "content": "About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.

Job Summary

We're seeking a Customer Service Representative to join our team at Kreation Organic Juicery. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring our guests receive top-notch service. You will be the face of our brand, embodying our values of Service, Style, Selection, and Excellence.

Key Responsibilities
  • Warmly greet guests upon eye contact, providing energetic and prompt service
  • Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
  • Possess extensive knowledge about Kreation offerings, including ingredients and benefits
  • Exceed guest expectations by delivering a positive and complete experience
  • Uphold Kreation's standards for Service, Style, Selection, and Excellence
  • Achieve established sales goals
  • Enroll all customers in our Loyalty Program
  • Promote a strong sense of teamwork by working together collaboratively to achieve goals
  • Other job-related duties as requested
Requirements
  • Previous 2 years customer service experience is preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion, knowledge, interest in health, fitness, and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Ability to quickly learn new procedures, processes, and product knowledge
  • Strong verbal & written communication skills with proficiency in English
  • Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
  • Comfortable with exposure to steam, varying temperatures, and humidity
  • High energy, excellent communication, team-oriented, and diligent work ethic
  • Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
  • Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays
What We Offer
  • Comprehensive Medical, Dental, and Vision Insurance
  • Enjoy a 50% discount on organic meals daily
  • Tips, bonuses, and sales rewards
  • Opportunities for career growth
About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.

We're committed to using 100% USDA Certified organic fruits and vegetables purchased locally. Our juices are never high pressure pasteurized, delivering significantly more nourishment and health benefits than traditional juicing methods.

We love our community and work tirelessly to help our guests Kreate a new You.

", "lang_code": "en-US"}