Hospitality Ambassador

4 weeks ago


Columbus, Ohio, United States Melting Pot Full time
About The Melting Pot

We are a premier fondue restaurant dedicated to providing the Perfect Night Out to our guests and a positive work environment for our team members.

Job Summary

The Host/Concierge is responsible for delivering exceptional guest experiences throughout their dining journey. As a positive and consistent hospitality-oriented role model, you will promote a warm and friendly atmosphere, ensuring every guest feels valued and cared for.

Key Responsibilities
  • Promote Positive Guest Relations: Foster a welcoming environment, engaging with guests and addressing their needs promptly.
  • Maintain Company Standards: Adhere to and uphold our policies and procedures, ensuring consistency and excellence in every interaction.
  • Provide Exceptional Service: Establish professional rapport with each guest, exceeding their expectations and making their evening special.
  • Comply with Regulations: Familiarize yourself with local laws and regulations regarding alcoholic beverages and maintain a safe and responsible environment.
  • Teamwork and Training: Collaborate with colleagues, participate in ongoing training sessions, and stay informed about shift notes and meetings.
What We Offer

As a member of our team, you can expect:

  • Competitive hourly pay
  • Meal benefits
  • Opportunities for growth and development
  • A positive and supportive work environment

We are a family and student-friendly establishment, with flexible scheduling to accommodate your needs. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply.


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