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Client Support Specialist

2 months ago

Las Vegas, Nevada, United States GDB Staffing Full time
Job Overview

We are seeking a dedicated and customer-oriented Customer Service Associate to enhance our team at GDB Staffing. This role is designed for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

Position Type

Job Type: Full-Time, Remote

Key Responsibilities
  • Outbound Communication: Initiate calls to potential clients who have expressed interest in our offerings, providing comprehensive information and support.
  • Inbound Communication: Manage incoming calls from clients, addressing their inquiries and delivering outstanding customer service.
  • Client Guidance: Assist clients in navigating our product offerings, ensuring they are well-informed about the features and advantages of each option.
  • Documentation: Keep precise records of client interactions, ensuring all relevant details are accurately logged in our systems.
  • Customer Satisfaction: Aim to surpass customer expectations in every interaction, fostering a positive experience for all clients.
Qualifications
  • Experience: Previous experience in a customer service or call center environment is preferred.
Skills Required
  • Exceptional verbal communication abilities.
  • Strong interpersonal skills with a friendly and approachable attitude.
  • Capability to manage high call volumes effectively.
  • Proficiency in call center software and CRM tools.
  • Excellent problem-solving skills and attention to detail.
  • Education: A high school diploma or equivalent is required.
Compensation and Benefits
  • Competitive weekly compensation.
  • Comprehensive training program.
  • Health and life insurance (eligibility after 90 days).
  • Opportunities for professional growth and advancement.
  • Flexible working hours.
  • Health insurance coverage.

If you are a committed professional with a strong dedication to customer service, we encourage you to consider this opportunity.

Equal Opportunity Employer: GDB Staffing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

Disclaimer: This job description is subject to change at the discretion of the employer.