IT Support Specialist

18 hours ago


Las Vegas, Nevada, United States Innova Solutions Full time

Job Summary:

Innova Solutions is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and ensuring that all computer systems and applications are running smoothly.

Key Responsibilities:

  • Provide technical support to end-users via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware
  • Install, configure, and maintain computer systems and applications
  • Develop and maintain knowledge base articles and help sheets for end-users
  • Collaborate with other technical teams to resolve complex technical issues

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

About Innova Solutions:

Innova Solutions is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the needs of our clients. Our team is passionate about technology and dedicated to providing exceptional service to our clients.



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