Benefit Specialist

3 weeks ago


Las Vegas, Nevada, United States Imagine360 Full time
Job Summary:

Imagine360 is seeking a highly skilled Benefit Specialist to support our client in Las Vegas, NV. As a key member of our team, you will be responsible for building strong relationships with clients, members, and internal stakeholders to drive success and deliver exceptional service.

Key Responsibilities:

• Serve as the primary point of contact for client inquiries, concerns, and follow-up

• Collaborate with internal teams to deliver best-in-class service and support

• Educate clients and members on product and program guidelines

• Manage escalated issues and resolve member inquiries efficiently

• Take meeting minutes using Robert's Rules of Order

• Perform administrative tasks to ensure client satisfaction and compliance

Requirements:

• High School Diploma or GED

• 2+ years' experience in client services, account management, or similar customer service related field

• Experience driving successful client engagement and delivering exceptional service

• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel spreadsheets

What We Offer:

• Multiple health plan options, including a 100% employer-paid premiums option

• 100% company-paid employee premiums for dental, vision, STA, and LTD, plus life insurance

• Parental leave policy

• 20 days PTO to start / 10 paid holidays

• Tuition reimbursement

• 401k company contribution

• Professional development initiatives / continuous learning opportunities

• Opportunities to participate in and support the company's diversity and inclusion initiatives
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