Regional Service Manager

7 days ago


Los Angeles, California, United States American Textile Maintenance Full time
About the Role

We are seeking an experienced Area Manager to lead our customer-facing Service team. With a strong background in leading teams, customer service, and industrial sales, you will be responsible for managing a team of 4-5 routes, fostering a safe working environment, and driving customer satisfaction.

Key Responsibilities
  • Lead and coach team members to achieve sales, profit, inventory, and payroll goals
  • Manage customer contract renewals and maintain a high level of customer satisfaction
  • Train team members on effective sales techniques and perform goodwill visits at customer sites
  • Accompany service representatives or visit customers alone to assist with product delivery and pickup
  • Drive a company-owned vehicle to and from customer locations and perform lifting, carrying, and walking tasks as needed
  • Manage a budget and address operational issues that affect service
Requirements
  • An Associate's degree in Business Administration, Communication, or a related field
  • 5 years of active driving experience and up to 5 years of management experience
  • Excellent business writing and presentation skills
  • Strong work ethic, results-oriented, organized, and excellent communicator
Benefits
  • Competitive pay and 401(k) plan with up to 4% match
  • Company-sponsored pension plan and medical, dental, and vision insurance package
  • Disability and life insurance package and paid time off and holidays
  • Career advancement opportunities
What We Offer

We provide restaurant table linens, chef coats, cook shirts and pants, server uniforms, aprons, and kitchen towels, among other supplies. Our values of teamwork, quality, and service have strengthened our brands and business relationships.

Work Environment

This is a full-time in-person role with a competitive salary of $60,000.00 - $65,000.00 per year. We are an equal opportunities employer and value diversity in the workplace.



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