GMP Cleaning Operations Manager

1 week ago


King of Prussia, Pennsylvania, United States Compass Group Careers Full time
Job Summary

The GMP Cleaning Operations Manager is responsible for overseeing the supervision, inspection, and control of all custodial and related services within assigned contracts. This role requires a strong focus on customer satisfaction, quality service delivery, and team management.

Key Responsibilities
  • Allocate work responsibilities among subordinates and supervise the work activities of assigned areas, including common areas, service hallways, and food courts.
  • Knowledge of contract requirements and creation of schedules to maintain properly skilled staffing levels to satisfy those schedules.
  • Approve vacation time, overtime, and timecards, and train custodians on work-related equipment.
  • Supervise, motivate, discipline, and evaluate staff to ensure high-quality service delivery.
  • Counsel and coordinate with customer management representatives on all matters relating to services performed.
  • Resolve clients' concerns and perform inspections for satisfactory job performance.
  • Meet periodically with subordinates to review status and institute corrective measures for any deficiencies found.
  • Monitor supply use inventory and ensure all equipment is in proper working condition.
Requirements
  • GMP experience is required.
  • Strong organizational and planning skills, responsiveness, attention to detail, and excellent follow-through.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Demonstrate excellent customer service skills.
  • Minimum of five to ten years of recent experience in working supervision of custodial and related employees performing cleaning functions in major facilities.
  • Must have general hands-on knowledge of both routine nightly and daytime facility cleaning and related services.
  • Working hours mostly weekdays but may also include evenings and weekends as well as on-call for emergency situations.
  • High School education or equivalent preferred. Bilingual English/Spanish preferred.
  • Candidates must be able to successfully pass a background check, including criminal history.
What We Offer
  • Medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

Compass Group Careers is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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