Member Experience Specialist
3 days ago
The Member Experience Specialist will be responsible for delivering exceptional customer service to our members and guests. This includes greeting members, handling front desk activities, and providing support to members in a timely and professional manner.
Key Responsibilities:
- Greet members, prospective members, and guests in a friendly and welcoming manner
- Handle all front desk related activities, including answering phones, checking members into the system, and taking prospective members on tours
- Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner
Requirements
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Punctuality and reliability
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Member Experience Coordinator
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Customer Experience Specialist
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