Dining Experience Specialist
7 days ago
We are a renowned restaurant chain dedicated to providing exceptional service and delicious food to our guests. With over 60 years of experience, we have established a reputation for excellence and commitment to customer satisfaction.
Job SummaryWe are seeking a skilled Server to join our team at Perkins American Food Co. As a Server, you will be responsible for delivering outstanding customer experiences by providing attentive, friendly, and efficient service in a fast-paced environment.
Key Responsibilities:- Greet and Engage Guests: Create a warm and welcoming atmosphere by greeting guests with a smile and making them feel at home.
- Take Orders and Serve Food: Take accurate meal and drink orders and deliver high-quality food and drinks in a timely and professional manner.
- Ensure Guest Satisfaction: Anticipate guests' needs, solve problems, and address concerns with a positive attitude to ensure exceptional guest experiences.
- Work as a Team: Coordinate with fellow servers, kitchen staff, and management to ensure smooth service and excellent guest experiences.
- Handle Payments: Process payments accurately and safely, including cash, credit cards, and gift cards.
- Maintain Cleanliness: Keep your work area tidy and stocked, and complete side work such as rolling silverware and restocking condiments.
- Suggestive Selling: Use your knowledge of the menu to recommend popular items and enhance the guest experience with great suggestions.
- Positive Attitude: Be approachable, friendly, and ready to provide the best experience to every guest who walks through the door.
- Team Player: Work well with others and contribute to a positive, upbeat work environment.
- Reliability: Be dependable and show up for shifts on time and ready to give your best.
- Good Communication: Communicate clearly with guests, teammates, and managers to ensure everyone is on the same page.
- Previous Experience: Previous experience is a plus, but we will also train the right person who has the right attitude and drive to succeed.
- Competitive Salary: Earn a competitive salary of $25,000 - $35,000 per year, depending on experience.
- Flexible Schedules: Work around your life, whether it's school, family, or another job, we offer flexible scheduling to suit your needs.
- Meal Discounts and Perks: Enjoy meal discounts and all-you-can-eat pancakes on us.
- Career Opportunities: With our commitment to internal growth, you'll have the chance to advance in your career and take on new challenges.
- Fun and Friendly Atmosphere: Enjoy coming to work every day in a team-oriented environment where everyone is treated like family.
- Mobility: This job requires a high level of mobility and flexibility, with frequent movement around the dining area and kitchen.
- Standing and Walking: Be on your feet for most of your shift, walking and serving guests.
- Heavy Lifting: Must be able to lift and carry trays weighing up to 20 pounds for distances of up to 30 feet.
- Exposure: Be prepared for exposure to heat, steam, smoke, cold, and food odors in the kitchen and dining area.
- Irregular Hours: Since restaurants are busiest during peak times, you may need to work evenings, weekends, and holidays.
- Coordination and Focus: Need good hand-eye coordination and the ability to stay focused in a busy, fast-paced environment.
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