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Operations Manager, Ambulatory Access
1 month ago
Job Summary:
We are seeking a skilled Operations Manager, Ambulatory Access to join our team at UW Health. This is a full-time, 1.0 FTE position that will be scheduled Monday through Friday between the hours of 8:00 AM – 5:00 PM. Hours may vary based on the operational needs of the department.
About the Role:
- Cultivate team engagement and a culture of excellence through active coaching and mentoring for supervisors and their teams.
- Build and maintain strong working relationships with staff, leaders, and providers to ensure success of the ambulatory access program in multiple specialties.
- Manage projects for system level strategic initiatives related to access and patient scheduling.
What We Offer:
- An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to UW Health's Wellness Options at Work that support employee/family well-being.
- Tuition benefits eligibility after one year of employment - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Requirements:
- Minimum –Bachelor's degree in business, healthcare administration or related field.
- Preferred – Master's degree in business, healthcare or related field.
- Five (5) years of experience in a health care setting with a minimum of one (1) year of related experience in a leadership role.
- Preferred – Supervisory experience in Access Services, Registration, Patient Accounting, or Clinic Operations
- Preferred – Certification in Epic Prelude and/or Cadence
- Preferred – Project management certification (PMP, PRINCE 2, Agile, other)
- Preferred – Lean Six Sigma Certification
Our Commitment to Diversity, Equity, and Inclusion:
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
