Ambulatory Patient Access Representative
2 days ago
Job Summary: We are seeking a highly skilled and customer-focused Ambulatory Patient Access Representative to join our team at UW Health. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and access to our ambulatory services.
Key Responsibilities:
- Enter and verify demographic and insurance information for patients
- Collect and process patient financial obligations
- Register or admit patients in a timely and efficient manner
- Promote a positive patient and family experience through exceptional customer service
- Collaborate with healthcare teams to ensure accurate and timely patient information
Requirements:
- High School Diploma or equivalent required
- Associate's Degree in Business, Finance, Health Information Management, or related field preferred
- 1 year of experience in a customer service-related field required
- 1 year of experience in a healthcare, call center, business, financial, or insurance-related field preferred
What We Offer:
- Excellent benefits package, including health and dental insurance, paid time off, and retirement plans
- Access to great resources through the UW Health Employee Wellbeing Department
- Options for a variety of schedules and shifts that offer flexibility and work-life balance
- Tuition benefits eligibility
UW Health's Commitment to Diversity and Inclusion: We are committed to being a diverse, equitable, inclusive, and anti-racist workplace and are an Equal Employment Opportunity, Affirmative Action employer. We strongly encourage applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans.
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