Ambulatory Access Operations Manager
2 weeks ago
Work Schedule:
This is a full-time position with a 1.0 FTE schedule. Shifts will be scheduled Monday through Friday between the hours of 8:00 AM – 5:00 PM. Hours may vary based on the operational needs of the department.
Be part of something remarkable
Leadership roles at UW Health ensure that excellence is ingrained in everything we do to provide remarkable care for patients who come from near and far every day.
We are seeking a Ambulatory Access Operations Manager to:
- Cultivate team engagement and a culture of excellence through active coaching and mentoring for supervisors and their teams.
- Build and maintain strong working relationships with staff, leaders, and providers to ensure success of the ambulatory access program in multiple specialties.
- Manage projects for system-level strategic initiatives related to access and patient scheduling.
At UW Health, you will have:
- An excellent benefits package, including health and dental insurance, paid time off, and retirement plans.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to UW Health's Wellness Options at Work that support employee/family well-being.
- Tuition benefits eligibility after one year of employment – UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Education:
Minimum – Bachelor's degree in business, healthcare administration, or a related field.
Preferred – Master's degree in business, healthcare, or a related field.
Work Experience:
Five (5) years of experience in a healthcare setting with a minimum of one (1) year of related experience in a leadership role.
Preferred – Supervisory experience in Access Services, Registration, Patient Accounting, or Clinic Operations
Preferred –
- Certification in Epic Prelude and/or Cadence
- Project management certification (PMP, PRINCE 2, Agile, other)
- Lean Six Sigma Certification
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives, and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans are strongly encouraged. EOE, including disability/veterans.
UW Health Administrative Facilities – UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll, and many others.
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