Guest Service Representative
1 day ago
We are seeking a highly motivated and experienced Guest Service Representative to join our team at Embassy Suites Pigeon Forge. As a Guest Service Representative, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.
Key Responsibilities- Assist guests with checking in and out of the hotel
- Provide recommendations for local dining and recreation
- Attend to guest requests and resolve any issues in a timely and professional manner
- Work collaboratively with other hotel staff to ensure seamless guest service
- Previous hospitality experience required
- Excellent communication and interpersonal skills
- Ability to work flexible schedules, including weekends and holidays
- Attention to detail and ability to multitask
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Recognition and rewards for outstanding performance
- Collaborative and dynamic work environment
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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