IT Support Specialist
5 days ago
We are seeking a skilled IT Support Specialist to join our team in Menlo Park. As a key member of our IT department, you will provide technical support to our employees, ensuring they have the tools and resources they need to succeed.
Key Responsibilities:
- Provide timely and effective technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues with Windows systems, cloud services, and other IT infrastructure
- Collaborate with the IT team to identify and implement process improvements
- Develop and maintain documentation for IT procedures and policies
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- 5+ years of experience in IT support, preferably in a corporate environment
- Strong understanding of Windows systems, cloud services, and network infrastructure
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong attention to detail and ability to maintain confidentiality
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a leading Private Equity firm
About Us:
We are a 20+ year old investment vehicle based in Menlo Park, with over $10 billion under our management. We prioritize technology as a competitive advantage and fully fund all technology needs.
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