Regional Customer Success Manager
4 weeks ago
We are seeking a highly motivated and experienced Customer Success Manager to join our Western Region team. As a key member of our team, you will be responsible for ensuring the success and satisfaction of our valued customers.
Key Responsibilities:- Build and maintain strong relationships with customers to understand their needs and goals.
- Work collaboratively across internal and external teams to deliver solutions that exceed client expectations.
- Manage the flow of the Service Center's front-end processing of orders.
- Monitor and respond to customer inquiries, elevated issues, or concerns.
- Maximize the use of the Service Center's stock welding program.
- Direct orders to the proper manufacturing locations based on profitability and customer satisfaction.
- Trouble shoot customer orders for accuracy and/or production delays.
- Work with Operations Manager to control production scheduling and backlogs.
- Bachelor's degree or related experience/skills.
- Minimum of 7 years of experience managing and accomplishing goals through your team.
- Previous experience in the door, hardware, architectural, construction, building products or a related industry is highly desired.
- Proven track record of delivering an outstanding customer experience through a combination of frequent engagement, subject-matter-expertise, and operational excellence.
- Demonstrated track record of being a self-starter or being resourceful.
- Excellent communication and time management skills.
- Excellent analytical and problem-solving abilities with a keen attention to detail and a commitment to accuracy.
- Ability to multitask and prioritize projects under tight time deadlines.
- Proficiency in Outlook and Word. Advanced skills in Excel (Pivot Tables, Formulas, etc.) and PowerPoint.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
-
Regional Customer Success Manager
2 weeks ago
Phoenix, Arizona, United States ASSA ABLOY Full timeCustomer Success Manager Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at ASSA ABLOY. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our valued customers.Key Responsibilities:Manage the flow of the Service Centers front-end processing of ordersMonitor and respond...
-
Customer Success Manager
2 weeks ago
Phoenix, Arizona, United States Trainual Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Trainual. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer outcomes and driving business growth.Key ResponsibilitiesManage a Collective Book of Business: You will work collaboratively with a team of 2-4...
-
Customer Success Manager
4 weeks ago
Phoenix, Arizona, United States Wilson Language Training Full timeCustomer Success ManagerWilson Language Training is seeking a highly motivated and customer-focused individual to join our team as a Customer Success Manager. As a key member of our customer success team, you will be responsible for managing account relationships, supporting ongoing program implementations, and working collaboratively across the organization...
-
Customer Success Manager
4 weeks ago
Phoenix, Arizona, United States Modaxo - Trellint Full timeJob Summary:The Customer Success Manager is responsible for overseeing the daily operations and overall program management of a comprehensive citation management program in the State of Arizona. This program provides violation processing, collection services, and expanded related services and technology.Key Responsibilities:Serves as primary customer...
-
Customer Success Consultant
3 weeks ago
Phoenix, Arizona, United States Frontline Performance Group Full timeJob OverviewWe are seeking a highly skilled Customer Success Consultant to join our team at Frontline Performance Group. As a key member of our organization, you will play a pivotal role in ensuring the success of our clients by providing exceptional account management and customer success services.Key Responsibilities:Lead and facilitate the customer...
-
Customer Success Manager
3 weeks ago
Phoenix, Arizona, United States Expert Institute Full timeJob OverviewExpert Institute is seeking a highly motivated and results-driven Customer Success Manager to join our dynamic team. As a key member of our Customer Success organization, you will be responsible for managing and growing a book of high-value subscription accounts, building strong relationships with our existing attorney clients, and driving...
-
Customer Success Specialist
3 weeks ago
Phoenix, Arizona, United States Frontline Performance Group Full timeUnlock Your Potential as a Customer Success ConsultantAt Frontline Performance Group, we're on a mission to elevate service and revenue excellence. As a Customer Success Consultant, you'll play a pivotal role in ensuring our clients achieve maximum impact. Your responsibilities will span the entire customer lifecycle, from activation to ongoing support....
-
Scale Customer Success Manager
2 months ago
Phoenix, Arizona, United States Virtuous Full timeJob Title: Scale Customer Success ManagerWe are seeking a highly motivated and customer-focused Scale Customer Success Manager to join our growing Customer Success Team at Virtuous. As a Scale Customer Success Manager, you will play a critical role in ensuring customer retention and overall satisfaction for our tech-touch managed customers.About the RoleIn...
-
Scale Customer Success Manager
4 weeks ago
Phoenix, Arizona, United States Virtuous Full timeAbout UsVirtuous is a mission-driven company that empowers nonprofits to build stronger relationships with their donors. We offer a cutting-edge software platform that provides mid-sized charities with innovative tools for fundraising, marketing, volunteerism, and online giving.Our talented team is passionate about disrupting the status quo in the nonprofit...
-
Enterprise Customer Success Manager
4 weeks ago
Phoenix, Arizona, United States ZipRecruiter Full timeJob Title: Enterprise Customer Success ManagerWe are seeking a highly skilled Enterprise Customer Success Manager to join our team at ZipRecruiter. As a key member of our sales organization, you will be responsible for overseeing several Enterprise client accounts, ensuring their success on our platform, and driving long-term account growth.Key...
-
Scale Customer Success Manager
4 weeks ago
Phoenix, Arizona, United States Virtuous Full timeAbout UsVirtuous is a pioneering software company dedicated to empowering nonprofits to build stronger relationships with their donors. Our mission is to inspire global generosity by providing innovative tools for fundraising, marketing, volunteerism, and online giving.Our TeamWe're a talented and driven team committed to disrupting the status quo in the...
-
Customer Success Manager NAM
3 weeks ago
Phoenix, Arizona, United States Horizons Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Horizons. As a key member of our client success team, you will be responsible for driving client growth, retention, and satisfaction.Your primary focus will be on building and maintaining strong relationships with our clients, understanding their...
-
Regional Sales Manager, Mountain Region
4 weeks ago
Phoenix, Arizona, United States Tempus Full timeJob Title: Regional Sales Manager, Mountain RegionAre you passionate about making a difference in the world of cancer genomics? Do you have a strong background in sales and leadership? We are seeking a highly motivated and experienced Regional Sales Manager to join our team at Tempus.Job Summary:The Regional Sales Manager will be responsible for leading a...
-
Enterprise Customer Success Manager
3 weeks ago
Phoenix, Arizona, United States Content Square Full timeAs a key member of our Enterprise Customer Success team at Content Square, you will play a pivotal role in maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers. You will be responsible for building lasting relationships with executives, front-line leadership, and platform end...
-
Enterprise Customer Success Manager
4 weeks ago
Phoenix, Arizona, United States Virtuous Full timeAbout UsVirtuous is a pioneering software company dedicated to empowering nonprofits to build stronger relationships with their donors. Our mission is to inspire global generosity by providing innovative solutions for fundraising, marketing, volunteerism, and online giving.Job SummaryWe are seeking an Enterprise Customer Success Manager to join our growing...
-
Enterprise Customer Success Manager
2 months ago
Phoenix, Arizona, United States Virtuous Full timeAbout UsVirtuous is a pioneering software company dedicated to empowering nonprofits to build stronger relationships with their donors. Our mission is to inspire global generosity by providing innovative tools for fundraising, marketing, volunteerism, and online giving.Our ValuesWe foster a culture of curiosity, encouraging our team to ask questions and seek...
-
Enterprise Customer Success Manager
3 weeks ago
Phoenix, Arizona, United States ZipRecruiter Full timeUnlock Customer Success with ZipRecruiterWe're seeking a seasoned Enterprise Customer Success Manager to join our team at ZipRecruiter. As a trusted partner to our clients, you'll oversee multiple Enterprise accounts, driving effective onboarding, implementation, and engagement. Your expertise will help clients maximize their ROI and achieve long-term...
-
Enterprise Customer Success Manager
1 month ago
Phoenix, Arizona, United States Renren Full timeJob Title: Enterprise Customer Success ManagerWe are seeking a highly motivated Enterprise Customer Success Manager to join our team and drive growth within the industry.Job Summary:The Enterprise Customer Success Manager plays a crucial role within our organization, managing a diverse client portfolio while ensuring their success and satisfaction. As the...
-
Enterprise Customer Success Manager
1 month ago
Phoenix, Arizona, United States ZipRecruiter Full timeJob OverviewWe are seeking a highly skilled Enterprise Customer Success Manager to join our team at ZipRecruiter. As a key member of our Enterprise business, you will be responsible for overseeing several client accounts, ensuring their success on our platform, and providing strategic insights to maximize their ROI.Key Responsibilities:Establish deep...
-
Enterprise Customer Success Manager
3 weeks ago
Phoenix, Arizona, United States ZipRecruiter Full timeJob DescriptionWe offer a hybrid work environment that allows for flexibility and work-life balance. Most US-based positions can also be performed remotely, with the exception of certain roles that require on-site presence.Our Mission:To connect people with their next great opportunity through innovative technology and exceptional customer service.Who We...