Enterprise Customer Success Manager

4 weeks ago


Phoenix, Arizona, United States ZipRecruiter Full time
Unlock Customer Success with ZipRecruiter

We're seeking a seasoned Enterprise Customer Success Manager to join our team at ZipRecruiter. As a trusted partner to our clients, you'll oversee multiple Enterprise accounts, driving effective onboarding, implementation, and engagement. Your expertise will help clients maximize their ROI and achieve long-term account growth.

Key Responsibilities:
  • Develop and maintain deep relationships with key customer stakeholders, understanding their challenges and providing strategic guidance.
  • Collaborate with Enterprise Sales and Product Strategy teams to deliver results and create a seamless customer experience.
  • Define success criteria with clients and monitor performance to ensure targets are exceeded.
  • Leverage data and analytics to improve the effectiveness of each client's recruitment advertising campaigns.
  • Travel to client premises as needed to review performance and recommend additional product offerings.
Requirements:
  • 5+ years of experience as a Customer Success Manager, Account Manager, or relevant role.
  • 1+ year of experience working with Enterprise and/or high-value clients.
  • Experience with Recruitment Advertising and/or Performance-Based Advertising.
  • Passion for delivering exceptional client service and creating 'WOW' experiences.
  • Ability to develop and deliver compelling presentations using data storytelling.
  • Experience working with programmatic platforms is a plus.

ZipRecruiter is an equal opportunity employer and offers a competitive salary range of $65,000-$96,000, depending on location and experience. We also provide a comprehensive benefits package, including medical, financial, and other perks. If you're a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply.



  • Phoenix, Arizona, United States ZipRecruiter Full time

    Job DescriptionWe offer a hybrid work environment that allows for flexibility and work-life balance. Most US-based positions can also be performed remotely, with the exception of certain roles that require on-site presence.Our Mission:To connect people with their next great opportunity through innovative technology and exceptional customer service.Who We...


  • Phoenix, Arizona, United States Renren Full time

    Job SummaryRenren is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for managing a diverse portfolio of clients, ensuring their success and satisfaction with our SaaS platform. Key Responsibilities:Manage and nurture relationships with a portfolio of...


  • Phoenix, Arizona, United States Content Square Full time

    As a key member of our Enterprise Customer Success team at Content Square, you will play a pivotal role in maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers. You will be responsible for building lasting relationships with executives, front-line leadership, and platform end...


  • Phoenix, Arizona, United States 7SIGNAL Full time

    About the RoleAs an Enterprise Customer Success Account Manager at 7SIGNAL, you will be the delivery leader in our account team and a strategic partner to our customers. Your primary responsibility will be to deliver customer value and enable transformational customer outcomes.Key ResponsibilitiesBuild and Manage RelationshipsOwn overall customer...


  • Phoenix, Arizona, United States Trainual Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Trainual. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer outcomes and driving business growth.Key ResponsibilitiesManage a Collective Book of Business: You will work collaboratively with a team of 2-4...


  • Phoenix, Arizona, United States Expert Institute Full time

    Job OverviewExpert Institute is seeking a highly motivated and results-driven Customer Success Manager to join our dynamic team. As a key member of our Customer Success organization, you will be responsible for managing and growing a book of high-value subscription accounts, building strong relationships with our existing attorney clients, and driving...


  • Phoenix, Arizona, United States Virtuous Full time

    About UsVirtuous is a mission-driven company that empowers nonprofits to build stronger relationships with their donors. We offer a cutting-edge software platform that provides mid-sized charities with innovative tools for fundraising, marketing, volunteerism, and online giving.Our talented team is passionate about disrupting the status quo in the nonprofit...


  • Phoenix, Arizona, United States Horizons Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Horizons. As a key member of our client success team, you will be responsible for driving client growth, retention, and satisfaction.Your primary focus will be on building and maintaining strong relationships with our clients, understanding their...


  • Phoenix, Arizona, United States Dynatrace Full time

    Job Title: Enterprise Expansion Account ExecutiveWe are seeking a highly skilled and experienced Enterprise Expansion Account Executive to join our team at Dynatrace. As a key member of our sales team, you will be responsible for driving sales growth through targeted acquisition and expansion efforts across various industry segments.About the Role:Execute on...


  • Phoenix, Arizona, United States ASSA ABLOY Full time

    Customer Success Manager Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at ASSA ABLOY. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our valued customers.Key Responsibilities:Manage the flow of the Service Centers front-end processing of ordersMonitor and respond...

  • IT Project Manager

    3 weeks ago


    Phoenix, Arizona, United States Della Infotech Full time

    Della Infotech seeks an experienced IT Project Manager to oversee various initiatives and projects, ensuring timely completion and client satisfaction. The ideal candidate will have a proven track record in IT project management, including enterprise-level technology initiatives. Key responsibilities include defining projects, engaging stakeholders, and...


  • Phoenix, Arizona, United States Amazon Full time

    About the RoleWe are seeking a highly motivated and experienced Enterprise Account Manager to join our team at Amazon. As an Enterprise Account Manager, you will be responsible for driving revenue and market share in a defined territory or industry vertical. You will work closely with our sales team to develop and execute a comprehensive account/territory...

  • Project Manager

    3 weeks ago


    Phoenix, Arizona, United States Insight Global Full time

    Job Title: Project Manager - Customer Success ExpertJob Summary:We are seeking a highly skilled Project Manager - Customer Success Expert to join our team at Insight Global. As a key member of our customer success team, you will play a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers.Key...


  • Phoenix, Arizona, United States AFL Full time

    AFL is a leading manufacturer of fiber optic cable, connectivity, and accessories, providing engineering and installation services to top telecom customers worldwide. With a rich history dating back to 1984, our company has grown to generate over $1.5 billion in revenue and employ approximately 7,000 associates globally. At AFL, we recognize the value of our...


  • Phoenix, Arizona, United States NetApp Full time

    Job SummaryAs a key member of the NetApp team, you will be responsible for managing a portfolio of named Fortune accounts within the 4 Corners district, with a focus on the greater Phoenix Metro Area. This role is crucial in driving significant revenue growth by building and expanding strategic relationships with enterprise customers. You will collaborate...


  • Phoenix, Arizona, United States Expert Institute Full time

    Job DescriptionAt Expert Institute, we're building the smarter future of legal technology. Our cloud-based expert service platform, Expert iQ, empowers attorneys with the expertise they need to win. We're proud to call some of the nation's most prominent law firms as clients, working together with our network of over 3 million subject-matter experts to...


  • Phoenix, Arizona, United States CVS Health Full time

    Job Description:The Enterprise Sales Director position at CVS Health is a consultative sales role accountable for achieving sales and revenue goals for a portfolio of enterprise solutions. This role is responsible for accelerating CVS Health enterprise growth and healthcare services evolution.The Sales Director will leverage sales and business expertise to...


  • Phoenix, Arizona, United States Renren Full time

    Account Management and Customer Success: Manage and nurture relationships with a diverse portfolio of clients, serving as the primary point of contact for post-sale interactions. Provide hands-on support for account-related inquiries, proactively troubleshooting and resolving platform issues to ensure minimal business disruption. Monitor account...


  • Phoenix, Arizona, United States Western Alliance Bancorporation Full time

    Job Title:Enterprise Risk Management Specialist Location:CityScape Job Summary: The Enterprise Risk Management Team will work within the bank's second line of defense and will be responsible for supporting and overseeing a team for the development and implementation of operational risk management programs such as controls testing, issue management, risk and...


  • Phoenix, Arizona, United States Fortinet Full time

    Job SummaryWe are seeking a highly skilled and experienced Enterprise Sales Manager to join our team at Fortinet. In this key role, you will be responsible for driving direct sales engagements into the Enterprise vertical and strategic partners.Key ResponsibilitiesDevelop and implement strategic account plans to achieve enterprise-wide deployments of...