Quality Assurance Production Specialist

2 weeks ago

Canton Ohio, United States Jobs for Humanity Full time
Position Type:
Full-time
Type Of Hire:
Experienced (relevant combination of work and education)
Education Desired:
General Equivalency Diploma
Travel Percentage:
0%

About this Role:
As a Quality Assurance Production Specialist, you will be responsible for ensuring that all outgoing work is accurate and ready for shipment to clients. This includes verifying stock, checking contents in envelopes, confirming addresses, and monitoring service level agreement (SLA) dates.

Your Responsibilities:
  • Diagnose and investigate production-related issues.
  • Confirm file totals before processing.
  • Review calculations post-print processing.
  • Conduct file verifications to ensure the correct number of items have been processed.
  • Ensure necessary postage and inserts are included for outgoing mailings.
  • Coordinate the shipping of packages to clients using various courier services and track packages as needed.
  • Document quality control issues in the appropriate databases.
  • Maintain various records and files accurately.
  • Provide assistance to less-experienced colleagues on unresolved issues.
  • May be required to train new team members as necessary.
  • Perform administrative tasks including filing and data entry.
  • Carry out other related duties as assigned.

Schedule:
This position operates on the second shift from 2 PM to 10:30 PM, Monday through Friday, with mandatory work on the first weekend of every month and two weekends at the end of each quarter.

Educational Requirements:
High school diploma or GED

What You Bring:
  • Minimum of 1 year experience in a quality assurance role.
  • Proficient in the use of standard office equipment and relevant applications.
  • Ability to thrive in a deadline-driven environment; results-oriented.
  • Capable of multitasking in a fast-paced setting and adjusting schedules to meet deadlines.
  • Organized with effective verbal and written communication skills.
  • Strong teamwork skills, with the ability to build and maintain effective working relationships.
  • Physical ability to stand for extended periods and lift up to 40 pounds.
  • Occasional lifting, standing, walking, and bending in a production environment.

Privacy Statement:
Jobs for Humanity is committed to safeguarding the privacy and security of all personal information processed to provide services to our clients.

EEOC Statement:
Jobs for Humanity is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

ADA Disclaimer:
Care was taken in developing this job description to include all competencies needed for successful performance in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may not have been fully described for reasonable accommodation considerations. All requests for reasonable accommodation will be reviewed on a case-by-case basis.

Sourcing Model:
Recruitment at Jobs for Humanity primarily follows a direct sourcing model; a limited portion of hiring is conducted through recruitment agencies. Jobs for Humanity does not accept resumes from agencies not on the preferred supplier list and is not responsible for any related fees.

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