Insurance Assistant Client Manager
1 week ago
At Alera Group, Inc., we are seeking a highly skilled and motivated Insurance Assistant Client Manager to join our team. As a key member of our Commercial Lines team, you will play a critical role in delivering exceptional client service and driving business growth.
Key Responsibilities:- Provide exceptional client service and support to Commercial Lines clients, including responding to inquiries, resolving issues, and escalating complex matters to senior team members.
- Assist in the management of client relationships, including developing and implementing client service plans, identifying cross-selling opportunities, and collaborating with internal stakeholders to deliver tailored solutions.
- Process and manage client transactions, including policy changes, endorsements, and audits, ensuring accuracy and timeliness.
- Collaborate with Commercial Lines Account Managers to develop and implement business growth strategies, including identifying new business opportunities and developing targeted marketing campaigns.
- Stay up-to-date on industry trends, regulatory changes, and product offerings, applying this knowledge to provide expert advice and guidance to clients.
- Develop and maintain strong relationships with internal stakeholders, including underwriters, claims professionals, and other support teams, to ensure seamless service delivery.
- Participate in training and development programs to enhance skills and knowledge, staying current with industry best practices and regulatory requirements.
- 2+ years of Commercial Property & Casualty Insurance experience, with a focus on Management Lines (D&O, EPLI, Professional, Cyber) a plus.
- P&C License required, Continuing Insurance Education activities viewed favorably.
- Proficient in Microsoft Office products, including Outlook, Word, and Excel, with experience in Applied EPIC and other integrated platforms a plus.
- Ability to multitask, delegate, and manage workloads, meeting deadlines and delivering high-quality results.
- Strong communication, interpersonal, and problem-solving skills, with a customer-centric approach.
- Competitive salary and benefits package, including medical, dental, STD, LTD, and life insurance, 401k, and paid time off.
- Opportunities for professional growth and development, including training and mentorship programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A commitment to diversity, equity, and inclusion, with a zero-tolerance policy for harassment and discrimination.
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