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Client Support Specialist

2 months ago

Wichita, Kansas, United States Spirit AeroSystems Full time

Client Engagement:
Serve as the main point of contact between the organization and its customers, managing inquiries related to products, tracking missing shipments, and providing clarity on customer orders for the logistics team.

Order Processing:
Oversee customer requests and ensure efficient handling of service inquiries, maintaining a high level of satisfaction and operational efficiency.

Communication and Coordination:
Collaborate with various departments to resolve customer issues promptly, ensuring a seamless experience for all clients. Utilize effective communication skills to convey information clearly and accurately.