Toll Collector Customer Service Position

3 weeks ago


Parkersburg, West Virginia, United States MCI Military Recruitment Full time
Job Summary

This is an entry-level, on-site position that requires excellent communication skills and the ability to work in a fast-paced environment. As a Toll Collector Customer Service Representative, you will be the face of our company and interact with customers daily.

Responsibilities:
  • Assist customers with new account setup, questions, and concerns
  • Process payments utilizing the toll operations backoffice systems
  • Manage in-person customer related inquiries regarding toll activities, complaints, etc.
  • Collaborate with customer service professionals to improve the overall customer experience


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