Customer Service Specialist

4 days ago


Parkersburg, West Virginia, United States Jerrod Sparling - State Farm Agent Full time

**Salary:** $10.00 - $13.00 per hour

**Job Description:** We seek an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a telemarketer, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.

**Responsibilities:

  • Establish customer relationships and follow up as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options.
  • Exemplary communication is crucial to efficiently meet customer needs while promoting business development.


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