Customer Care Associate

7 days ago


Parkersburg, West Virginia, United States MCI Careers Full time
Key Responsibilities
  • Assist customers with new account setup and answer general questions.
  • Process payments utilizing toll operations backoffice systems.
  • Manage in-person customer-related inquiries regarding toll activities, complaints, etc.
  • Collaborate with customer service professionals to improve overall customer experience.

Our team focuses on delivering exceptional customer experiences, and we're looking for talented individuals who share our passion for service excellence.


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