Customer Service Representative

5 days ago


Renton, Washington, United States South West Plumbing Heating Air and Electric Full time
Job Title: Customer Service Representative

South West Plumbing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.

Job Summary:

We are looking for a customer-focused individual who can effectively communicate with customers, respond to their inquiries, and resolve any issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service to ensure customer satisfaction
  • Communicate effectively with customers, both verbally and in writing
  • Work collaboratively with other departments to resolve customer issues
  • Meet daily appointment setting goals and maintain a high level of productivity
Requirements:
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Experience working in a call center or customer service environment
  • Proficient in Microsoft Office Suite or related software
  • High school diploma or equivalent
What We Offer:
  • Competitive hourly rate of $21.00
  • Monthly bonus opportunity
  • Weekly pay
  • PTO immediately
  • Great medical benefits, including dental, vision, and life insurance
  • Generous 401K company match
  • 6 paid holidays
  • On-going technical and sales development training
About Us:

South West Plumbing is a team of home service experts who go the extra mile to ensure peak performance for our customers' homes. We strive to ensure our employees are taken care of and offer stability and lateral growth opportunities.



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