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Marketing Associate
2 months ago
We are seeking a highly motivated and results-driven Leadership Development Candidate to join our team at Chuck Swenson - State Farm Agent. As a key member of our agency, you will be responsible for leading a segment of our business and driving growth through exceptional customer service and sales skills.
Key Responsibilities:
- Develop Leadership Skills: Lead a team of agents towards our goal, providing guidance and support to ensure success.
- Establish Customer Relationships: Build and maintain strong relationships with customers, responding to their inquiries and providing prompt, accurate, and friendly service.
- Provide Excellent Customer Service: Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a Strong Work Ethic: Demonstrate a total commitment to success each and every day, achieving daily, weekly, monthly, and annual targets.
- Meet Licensure Requirements: Maintain Minnesota and agency licensure requirements, ensuring compliance with all regulatory standards.
- Lead with a Positive Attitude: Demonstrate a positive and optimistic attitude, leading by example and inspiring your team to achieve excellence.
Requirements:
- Excellent Communication Skills: Possess excellent written, verbal, and listening skills, with the ability to effectively communicate with customers and team members.
- Self-Motivated: Be self-motivated and proactive in problem-solving, with a strong desire to succeed and drive results.
- Detail-Oriented: Demonstrate attention to detail and a commitment to accuracy, ensuring that all customer interactions are handled with precision and care.
- Proactive in Problem Solving: Be proactive in identifying and resolving customer issues, providing solutions that meet their needs and exceed their expectations.
- Dedicated to Customer Service: Demonstrate a strong commitment to customer service, with a focus on delivering exceptional experiences that build loyalty and drive growth.
- Ability to Work in a Team Environment: Possess the ability to work effectively in a team environment, collaborating with colleagues to achieve shared goals and objectives.
- Ability to Effectively Relate to Customers: Be able to effectively relate to customers, understanding their needs and providing solutions that meet their expectations.
