Industrial Technical Representative

1 week ago


GondrecourtleChâteau, Grand Est, United States Wilson Tool International Full time
Key Qualifications

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. A strong background in engineering, business, or communications is preferred, as well as previous experience in customer service.

Responsibilities
  • Customer Service: Provide exceptional service to our customers, responding to their inquiries and resolving any issues that may arise.
  • Technical Support: Assist customers with technical product information, troubleshooting, and resolution of complex issues.
  • Order Processing: Process customer orders efficiently, utilizing our SAP ERP system to ensure accuracy and timeliness.

Work Environment: Our office is located inside the manufacturing facility, with occasional travel required to visit customer sites or support trade shows.



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