Bending Industry Expert

3 weeks ago


GondrecourtleChâteau, Grand Est, United States Wilson Tool International Full time
Job Requirements:

To be successful as a Technical Customer Service Representative at Wilson Tool International, you will need to possess a combination of technical knowledge, communication skills, and customer service experience.

About the Job:

This is a full-time position working 1st shift with an estimated salary range of $23.80-$39.55/hour, depending on experience and qualifications. The successful candidate will be responsible for providing exceptional customer service, processing quotes and orders, and recommending tooling solutions for complex and technical jobs in the Bending industry.

Key Responsibilities:
  • Process customer mail and file paperwork.
  • Check delivery information, calculations, and initial engineering of special jobs; check all details of write-ups.
  • Communicate with customers via phone, email, fax, or face-to-face with all aspects of their account and orders.
Requirements:
  • College degree in Engineering, Business, Communications, or related field.
  • Strong mechanical ability and customer service work experience.
  • Ability to communicate clearly, effectively, and professionally with customers and coworkers.
Work Environment:

The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role requires continuous sitting and work on computer throughout the day, frequent standing and walking, and occasional lifting and carrying up to 25 lbs.



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